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Boutique Manager Naelofar - Mid Valley Megamall, KL

Position Snapshot
Location: Naelofar Boutique Mid Valley Megamall, Kuala Lumpur
Department: Retail
Type of contract: Full-time


Position Summary

Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.


Job Description

Responsibilities

•Organizing all store operations and allocating responsibilities to personnel
•Supervising and guiding staff towards maximum performance
•Monitor stock levels and purchases and ensure they stay within budget
•Deal with complaints from customers to maintain the store’s reputation
•Inspect the areas in the store and resolve any issues that might arise
•Plan and oversee in-store promotional events or displays
•Keep abreast of market trends to determine the need for improvements in the store

Job Requirements

Requirements

•Proven experience as retail manager or in other managerial position
•Knowledge of retail management best practices
•Outstanding communication and interpersonal abilities
•Excellent organizing and leadership skills
•Commercial awareness
•Analytical mind and familiarity with data analysis principles
•Excellent in Microsoft office
•Can work at Mid Valley Megamall, Kuala Lumpur

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